ck4bet Privacy Policy
Protecting your personal information at ck4bet is our highest priority. This policy transparently describes how we collect, use, and store your information.
About This Policy
Introduction
ck4bet is a trusted online gaming platform in Bangladesh. This privacy policy has been created to ensure the protection of your personal information — that of our users. By using the ck4bet website, you are considered to have given your consent to the terms of this privacy policy.
This policy will inform you about:
- What types of information we collect and why.
- How your information is used and kept secure.
- The rules for sharing information with third parties.
- Your rights and the process for deleting your information.
ck4bet respects your privacy. We never sell your information to third parties without your consent. Our platform uses SSL encryption and the latest security technology.
What Information We Collect
Personal Identity Information
At the time of account registration, we collect the following information:
- Full name and date of birth (for age verification)
- Email address
- Residential address
- National ID card or passport information (for identity verification)
- Mobile number
This information is used solely for account management, age verification, and fulfilling legal obligations.
Financial Transaction Information
For processing deposits and withdrawals, we collect:
- bKash, Nagad, Rocket or bank account information
- Transaction history and amounts
- Type of payment method
Note: The minimum deposit is ৳500 and the minimum withdrawal is ৳800. All financial information is kept secure through SSL encryption.
Gaming Activity Information
To improve your experience on the platform, we collect:
- Game history and preferences
- Betting patterns and statistics
- Login times and session information
- Bonus and promotion usage information
This information helps implement responsible gaming policies and deliver a personalised experience.
Technical Information
The following is collected automatically when you use our website:
- IP address and device information
- Browser type and version
- Cookie and session data
- Website navigation information
- Referral source information
Technical information is used to maintain site security and prevent fraud.
How Your Information Is Used
Purposes for Using Information
ck4bet uses the information it collects solely for the following lawful purposes:
Account Management
Ensuring registration, verification, login, and account security.
Transaction Processing
Safely completing deposits, withdrawals, and bonus payments.
Customer Support
Providing effective assistance through 24/7 live chat.
Fraud Prevention
Protecting platform security by identifying suspicious activity.
Legal Obligations
Verifying age and complying with applicable regulations.
Service Improvement
Analysing usage patterns to further improve the gaming experience.
Information Storage and Security
Security Measures
ck4bet uses industry-standard security technology to keep your information safe:
- 256-bit SSL/TLS encryption — all data transfers are encrypted.
- Storage in a secure server environment.
- Regular security audits and vulnerability testing.
- Two-factor authentication facility.
- Firewall and intrusion detection systems to prevent unauthorised access.
Data Retention Period
How long we retain your information depends on the type of information:
- Active account information: for the entire duration the account remains active.
- Transaction records: for the period required by legal obligations.
- Upon account closure: until the mandatory legal retention period expires.
- Technical log data: for the period required for security purposes.
After the specified period, information is securely deleted or anonymised.
ck4bet never stores your password or full payment card number in plain text. All sensitive information is protected using strong hashing methods.
Sharing Information with Third Parties
When and with Whom Information May Be Shared
ck4bet does not sell or rent your personal information to third parties as a matter of policy. However, information may be shared in certain specific circumstances:
Payment Processors
Information required for processing bKash, Nagad, Rocket, and bank transfers is shared only with the relevant payment service.
Legal Authorities
Information may be provided to authorities pursuant to a court order, lawful investigation, or legal obligation.
Technology Service Providers
Information may be shared with trusted technology partners who assist in operating and maintaining the site, under strict confidentiality agreements.
Where information is shared with third parties, ck4bet ensures that those parties maintain the same standard of privacy protection. We do not share personal information with any advertising agencies or data brokers.
Cookies and Tracking Technology
What Cookies Are and Why They Are Used
Cookies are small text files stored on your device. ck4bet uses cookies for the following reasons:
- Remembering login status and maintaining sessions.
- Saving your preferences and language settings.
- Detecting security threats.
- Analysing and improving site performance.
Cookie Controls
You can control cookies through your browser settings:
- All cookies can be deleted from the browser.
- Accepting new cookies can be blocked.
- You can choose which sites are permitted to set cookies.
Please note, however, that disabling cookies may cause some site features to not work properly.
Your Rights
Your Rights Regarding Your Information
Every registered user of ck4bet has the following rights:
Right to Access
The right to know what information is stored about you and to receive a copy of it.
Right to Rectification
The right to request correction of incomplete or inaccurate information.
Right to Erasure
The right to request deletion of your information under certain circumstances.
Right to Restrict Processing
The right to request that we limit how we use your information in certain cases.
Right to Data Portability
The right to receive your information in a common format.
Right to Object
The right to object to the processing of your information in certain cases.
To exercise any of these rights, please contact our support team. We will process your request as quickly as possible within our legal obligations.
Protection of Minors
Age Policy
ck4bet provides services only to individuals aged 21 and above. We do not knowingly collect or process information from minors.
- Age verification is mandatory at the time of registration.
- If any user provides a false age, their account will be closed immediately.
- If we hold information belonging to a minor, it will be deleted upon written request from a parent or guardian.
If parents or guardians believe we hold information about their minor child, please notify our support team immediately.
Changes to the Policy
Update Process
ck4bet may update this privacy policy from time to time. When changes are made:
- The update date will be noted on this page.
- For significant changes, registered users will be notified by email.
- A notification may be shown at login before notable changes take effect.
If you continue using the platform after any changes, you will be considered to have agreed to the updated policy.
Related Policies
We recommend reading the following policies alongside this privacy policy:
- Terms & Conditions — The general terms for using the platform.
- Responsible Gaming — Guidelines for safe gaming.
- About Us — Learn more about ck4bet.
- FAQ — Answers to common questions.
Contact Us
Live Chat Support
For any privacy-related questions or concerns, please reach out to our 24/7 live chat support team. Our Bengali-speaking support agents are always ready to assist you.
Hours: 7 days a week, 24 hours a day.
Email Contact
For formal privacy-related requests or data deletion applications, write to us at our email:
When sending a request by email, please send it from your registered email address and clearly state the nature of your request.